Ordering from Preston Outlet Store is now easier, and most importantly, faster than ever before. If you submit your order before 2 pm PST, Monday through Friday, most orders will ship within 24 hours! Remember, if there are any problems/concerns regarding your order, it might be delayed, but rest assured that our staff will contact you ASAP to expedite your shipment in a timely fashion. We reserve up to two business days for order processing to ensure that your order ships correctly (and completely).
**What is the two-day "order processing" time?
Preston Outlet Store is dedicated to sending your order in the fastest and most efficient way possible. When an order is placed it must first be processed. That processing time is different than the shipping time. Processing time will typically take about 1 business day. Business days are considered Monday through Friday (excluding holidays). Shipping, including any Expedited method, is in addition to the processing time.
All shipping times are calculated in business days. Please note that Saturday and Sunday are not considered business days. Transit time with standard shipping is five to seven business days, and the transit time with expedited shipping is three to five business days, depending on the method of expedited shipping that is selected
For example, if you submit an order after 2 pm PST on Friday or over the weekend, it will ship the following business day (typically on the following Monday, except in the case of national holidays). Any orders with expedited shipping placed on a Friday will be shipped out within 1-2 business days.
**Please be aware that if you are using a freight forwarding company, any postage and/or additional fees accrued is the responsibility of the customer.
What sort of "problems/concerns" might delay my order?
If we are unable to verify your shipping address or if the item you selected sold out before we could fulfill your order, we might not be able to ship your item(s) on the same day. In those cases, a member of our staff will contact you immediately to work with you on resolving the issue and expediting your order in a timely fashion.
You may include a P.O. box as your shipping address but be aware that some large items and any order totaling 50 lbs or more requires a residential address (not a P.O. Box)
Do you ship to APO/FPO addresses?
Unfortunately, we do not ship to APO/FPO addresses. If you’re located on a military base, within or outside the U.S., please provide a residential address in the United States for your order and have the shipment forwarded to you upon receipt.
Will you require a signature for delivery?
Orders for items with a total value greater than $500 USD will be sent with "signature required" service.
Preston Outlet Store currently does not ship outside of the United States.
For any further inquiries please contact us at firstname.lastname@example.org